Most Orders Received By 5:45 PM Eastern Time, Monday Through Friday, Are Shipped The
SAME DAY* UPS counts business days, Monday - Friday, not weekends or holidays. Some packages shipped GROUND (3-5 business days) to select residential addresses may arrive on Saturday, but is not guaranteed. The UPS Service Guarantee is currently suspended, see details: https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/ups-service-guarantee .
For FASTER Delivery Select an expedited service. Next Day will arrive the following business day AFTER UPS pick up, 2nd Day and 3-Day will follow this pattern. These will NOT arrive on Saturday. If you really need a package to arrive by the weekend schedule it to arrive on Friday. DO NOT INCLUDE DAY ORDERED as a shipping day.
Shipping costs will auto-populate in the UPS chart at checkout once the shipping address is entered. On small screens it may be necessary to scroll up to see the shipping cost. To change shipping speed simply select a new Shipping Option and click the 'Apply' button. Costs are determined by actual AND 'dimensional weight' (size of the box.) Our shipping page is linked to UPS, who determines the shipping charges.
All Orders receive a UPS Tracking Number. UPS will send you a tracking number once your order is PACKED. Tracking emails may end up in Spam.
UPS HOLIDAYS - UPS does not pick up on, deliver on, or count these days in shipping time calculations:
New Year's Day - January 1, 2025
Martin Luther King Jr. Day - January 20, 2025
Easter - April 20, 2025
Mother's Day - May 11, 2025
Memorial Day - May 26, 2025
Independence Day - July 4, 2025
Labor Day - September 1, 2025
Thanksgiving Day - November 27, 2025
Christmas Day - December 25, 2025
New Year's Day - January 1, 2026
For any shipping concerns, contact Dita at the following (eliminate the spaces):
DitaUSAOffice @ gmail.com or miki.dita @ gmail.com
Or call: 719-597-3100.
Email is the fastest way to reach us.